Brad Neufeld
Terms & Conditions
By booking a session or purchasing a package with Train With Brad ("we," "us," "our"), you agree to the following terms.
1. Assumption of Risk
Physical exercise carries inherent risks, including but not limited to injury, strain, or other health complications. By participating in training sessions, you acknowledge these risks and confirm that you are physically able to participate. We recommend consulting a physician before beginning any new fitness program.
2. No Guarantee of Results
While we are committed to helping you reach your goals, individual results vary based on effort, consistency, genetics, and other factors. We do not guarantee specific outcomes.
3. Health Disclosure
You agree to disclose any medical conditions, injuries, or physical limitations prior to training. We are not liable for complications arising from undisclosed health conditions.
4. Payment
Payment is due at the time of booking unless otherwise agreed. Session packages must be used within 12 months of purchase; unused sessions after this period are forfeited.
5. Cancellations & Rescheduling
Sessions must be canceled at least 24 hours in advance. Late cancellations or no-shows will be charged as a completed session.
6. Refunds
Refunds are governed by our separate Refund Policy. In summary: there are no refunds for completed sessions; online training is non-refundable but cancelable with access retained through the paid period; session packages are non-refundable except in cases of relocation 30+ miles away.
7. Code of Conduct
We reserve the right to refuse or discontinue service to anyone exhibiting abusive, unsafe, or disrespectful behavior toward us or other clients.
8. Liability Waiver
To the fullest extent permitted by law, you release Train With Brad from any liability for injury, loss, or damage arising from participation in training sessions, except in cases of gross negligence.
9. Changes to These Terms
We may update these terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
10. Contact
Questions about these terms can be sent to brad@trainwithbrad.com.